- QAre there any registration fees for creating an account on Ananthaonline.com?
No, registration is completely free. After signing up, newly registered customers will be rewarded with 50 Loyalty points, which can be redeemed starting from their second purchase on Ananthaonline.com.
You can also log in as a guest and shop with us.
- QIs it safe to share my personal details with Ananthaonline.com?
Yes, it is completely safe to share your personal details with Ananthaonline.com. We are fully committed to safeguarding your personal information.
We collect your details only to ensure that products reach the correct recipient and to provide a reliable way to contact you regarding your order.
We follow strict security procedures in the storage and disclosure of the information you provide to prevent unauthorized access.
We do not share, trade, or sell your personal information to anyone.
- QHow do I know my order is confirmed by Ananthaonline.com?
After you place an order, a confirmation message will appear on your screen with your order number and order status. The order status is also available under the Order History section on Ananthaonline.com.
You will also receive an order confirmation and status updates via email and/or SMS.
- QHow can I check the status of my order?
You can check your order status under Order History on our homepage.
We will also send updates about your order status via email and/or SMS.
- QWhy was my order canceled by Ananthaonline.com?
Ananthaonline.com may cancel your order for any of the following reasons: 1. Your delivery location does not fall under our serviceable PIN code area.
2. The product is out of stock or has been discontinued by the manufacturer.
3. There is an error in the product’s pricing information.In such cases, a full refund will be issued within 3 working days.
- QHow can I cancel my order?
You can only cancel your order before it has been packed.
Go to the Order History section on our homepage, select your order, and click Cancel.
You will receive a confirmation and status update by email and/or SMS.
Refund will be processed automatically to the source of payment.
- QCan I cancel my order if delivery takes too much time?
This is a rare situation. If you do not receive your order within the stipulated delivery time, you may cancel your order and request a refund.
- QCan I modify my delivery address?
You can change your delivery address before the order has been packed. To do so, please contact our support team by phone or email urgently.
Once the order has been packed, address modification is not permitted.
- QHow can I claim a refund on Ananthaonline.com?
If you cancel your order before packing, or if Ananthaonline.com is unable to deliver the product, a refund will be processed automatically within 3 working days.